一大清早﹐剛到公司就被外部屬的經理催著處理工作問題。也不是第一次了﹐問題是﹐為什麼因為他自己的焦急與惱怒﹐事先沒好好問清楚整件事情的真情實況﹐就因自己的不滿情緒﹐把憤怒當眾毫無餘地地渲泄在我身上﹐解釋不聽﹐只會多聽一方面話﹐就下結論怪罪於我﹐I'm not trouble-maker, but trouble-shooter, why should I be scolded and blamed unreasonably? And this happened in front of everyone who is in the office. Moreover, that are the services provided outside the company nationally and internationally, they are the people who are doing the outsourcing supports, problems occurred in their respective site, they should solve the problem, and shouldn't pushing the responsibility to one another by saying that it was the problem of that site, try to call them, and find out...etcs. This is so stupid and silly reaction by guessing and pushing the problem here and there, and so bad, the telephone line disconnected in the midst of the conversation, and even worse when I got my call back the helpline and got myself entertained by one of the so ineffective operator, so stumble and couldn't get what I meant and tried to push and jumped my questions to other topic, and showed not much interest to offer help, and his tone sounded not so polite. I was just wondered, was he doing his job seriously and trying to offer me the best help?? I really couldn't go on with the conversation anymore by putting down phone, so embarrassed.
And thanks to God! I got a better helpline operator by calling back the third times, and able to find out what really was going on about the problem happened outside that causing the service provided in my office got into trouble. Eventually, I realized. However, I was not satisfied! I asked myself, Did I do wrong?? Why he scolded me and blamed me that way without knowing the full picture of the story? It really was an awful day.
......
歡喜。。因為1st, today somebody gave me 2 pieces of complimentary pass of one of the famous cinemas in the city. 2nd, 明天始起有兩天假期﹐將與到訪的教會朋友同遊玩去啦﹗鬆鬆一下﹐and hope that they really have a wonderful holiday here. Though tomorrow is my off day, but schedule is planned tightly, because night-time need to join a wedding dinner. Anyway, thanks God! He is my strength and my joy!
And thanks to God! I got a better helpline operator by calling back the third times, and able to find out what really was going on about the problem happened outside that causing the service provided in my office got into trouble. Eventually, I realized. However, I was not satisfied! I asked myself, Did I do wrong?? Why he scolded me and blamed me that way without knowing the full picture of the story? It really was an awful day.
......
歡喜。。因為1st, today somebody gave me 2 pieces of complimentary pass of one of the famous cinemas in the city. 2nd, 明天始起有兩天假期﹐將與到訪的教會朋友同遊玩去啦﹗鬆鬆一下﹐and hope that they really have a wonderful holiday here. Though tomorrow is my off day, but schedule is planned tightly, because night-time need to join a wedding dinner. Anyway, thanks God! He is my strength and my joy!
No comments:
Post a Comment